Weather Policy

Noah's Ark Waterpark Inclement Weather Policy:

Don’t let the weather impact your visit. Below are the details of our new 2023 weather policy:

  • Lightning and Thunder Policy:

    • If lightning is within a 10-mile radius or thunder is heard, for everyone’s safety all water park attractions will immediately close.
    • Guests must exit all pools and safely leave the entry stairs of slides/attractions.
    • Attractions will remain closed until the lightning is outside of a 10-mile radius and 20 minutes have passed since the last strike within the radius.
    • Indoor/covered food stands, arcades, and gift shops will remain open for shelter.
    • Guests are encouraged to seek shelter during inclement weather.
    • If slides/attractions have been closed for a combined 90 minutes or more throughout the day, a return voucher will be issued to all ticketed Guests (excludes Passholders and complimentary tickets). Guests must be present in the park at the 90-minute mark to receive their return ticket.

  • Rain Policy:

    • Noah's Ark Waterpark remains open in the rain
    • If lifeguards cannot see the bottom of a pool due to rain, the corresponding slide/attraction may temporarily close.
    • If it has rained for a cumulative total of 3 hours or more, a return voucher will be issued to all ticketed Guests (excludes Passholders and complimentary tickets). Guests must be present in the park at the 3-hour mark to receive their return ticket.

  • Operating Hours Changes:

    • Noah's Ark Waterpark operating hours may vary due to cooler temperatures and inclement weather.
    • Check the website and social media networks for the most up-to-date operating hours.
    • If operating hours change during the operating day, a return voucher will be issued to ticketed Guests at the revised closing time for Guests still inside park (excludes Passholders and complimentary tickets).

  • Return Voucher Policy:

    • Return vouchers will be valid for the remainder of the 2023 season if the weather-impacted visit occurs before July 15th.
    • For weather-impacted visits after July 15th, return vouchers will be valid for the remainder of the 2023 season and up to June 30th, 2024.
    • Return vouchers are non-transferable, not for resale, and must be used by the original ticketholder only.
    • Proof of purchase (ticket/wristband/receipt/e-receipt) must be presented to receive a return voucher.
    • Return vouchers will not be provided if the disturbance of operations occurs within the final hour before the park's regular closing time.
    • Only return vouchers are provided – cash or credit card refunds are not available.